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NHTSA complaint #11497731

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 PORSCHE TAYCAN

Manufacturer

Porsche Cars North America, Inc.

Components

VISIBILITY/WIPER

Dates

Incident: 11/30/2022
Filed: 12/16/2022

Owner complaint summary

No windshield defrosting and defogging in my 2022 Taycan 4S (purchased new a year ago). Impaired visibility. No heat in passenger compartment. Dealer found electric heater failed and needed replacement. The high-voltage electric in-line heater heats the coolant used for windshield defrosting and defogging, as well as passenger compartment heat. See attachment for system description. The Taycan electric heater is a critical vehicle component to ensure visibility and avoid crashes. In the last 2 years, over 70 Taycan owners (US, Canada, Europe) have reported Taycan electric heater failures in online forums. Three owners have had a second Taycan heater failure a year after the first heater was replaced. Taycan model years 2020, 2021 and 2022. See attachment for owner online posts with URLs.

This is an owner complaint filed with NHTSA (ODI #11497731). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11497731)Back to reports

Official record ID (ODI): 11497731. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.