NHTSA complaint #11504936

Owner complaint summary

Death wobble at highway speeds in a 2022 Jeep Wrangler 4 door with full stock equipment and roughly 3,500 miles in October 2022. No previous experience or difficulties with vehicle but when temperatures lowered to freezing for the first time, the vehicle had significantly diminished performance on stability. After the initial death wobble, carefully driving the wheel continued to pulsate when hitting cracks in the pavement (wheels going into a downward bump, bumps in the up direction did not impact steering as heavily). Took more than 9 weeks to be see by the Dealerships after calling multiple dealers and working with Jeepwave- warranty. After the vehicle was confirm to have a Front Track Bar defect and Steering Dampener defect, the dealer informed me the car "was safe to drive" until parts were available with a 5-6 week window before they'd arrive - due to another defect my vehicle was in the shop for most of that. Upon return of the vehicle, immediate test drive by myself noted the steering is now improved but still inconsistently experiencing the steering wheel shaking (no vibration in the pedals but vibration is noticable for passengers sitting in the vehicle). Called the Dealership again, was told this is just the 1st fix they've been told to try and it'll be another 3 weeks prior to the dealership bringing the vehicle in for "additional diagnostics" without a clear plan for what parts they plan to replace next. Concern for me to send this note - the Vehicle at speeds as low as 62 mph starts to have a pulsating wheel that if roads are icy, an unsuspecting person were to drive my brand new vehicle with only 6,500 miles at this point, or a particular bump arises and fully loses control. Jeep knew of the issue and did not expedite my ability to get into a dealer - they played dumb on the issue until it was in the shop. There has been no urgency on my driving this vehicle as they deem it "safe to drive".