Verified government source

NHTSA complaint #11508454

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 KIA SPORTAGE

Manufacturer

Kia America, Inc.

Components

ENGINE

Dates

Incident: 02/11/2023
Filed: 02/21/2023

Owner complaint summary

About 6 weeks ago, I began to hear a clattering noise occasionally when I would accelerate. It wasn’t constant and I didn’t notice my vehicle driving any differently. So I chalked it up to being bad gas and thought maybe I should add a cleaner the next time I filled up. That seemed to work for a few days and then it was back. In addition to this not terrible noise, On Saturday February 11th around 2pm, while driving 75mph on the highway, out of nowhere, my check engine light began to flash and I lost speed. From 75mph on a 2 lane down to 25mpb with no shoulder to safely pull over to. I was 15 minutes from home so I continued to drive at the low speed, limping, my way home. Once at home my husband came outside and I explained what had happened. We dug into Google and found the hundreds and hundreds of articles regarding the 2.4GDI engines and the recalls etc. a couple of hours later I drove to Auto Zone to have them read the code for me. P1326 is the code that registered. So back home I went to dig around on the web for more information about what could be wrong with my car. While on my way home, only a mike from Auto Zone, my car completely stalled out. Lights, radio, etc still working the car would not start. My husband came and pulled me being that I had made it just 2 blocks from home. I drive a lot and have racked up the miles, I’m over mileage for my warranty as well as the extended warranty I purchased. Seeing that there have been so many claims denied I’m not sure what I should even do at this point. And if the 2020 were to ever be recalled it could be months before anything is done. I’m at a loss and very frustrated having to deal with this disaster.

This is an owner complaint filed with NHTSA (ODI #11508454). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11508454. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.