Verified government source

NHTSA complaint #11509247

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 LUCID AIR

Manufacturer

Lucid USA, Inc.

Components

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

Dates

Incident: 02/25/2023
Filed: 02/27/2023

Owner complaint summary

We have a long, approximately 70 yards, driveway. When backing up and reaching 5 mph the car brakes violently, causing me to make a three-point turn around so I go out facing forward Every software update, and I’ve; lost count in February alone, breaks our profiles and causes me to have to redo our profiles Often, 2 to 3 times per week, while driving in town (not on the highway using “Dream Drive/ Cruise Control”) the car will start to brake, warning me to pay attention and keep my hands on the wheel, all the while I have both hands on the wheel and I am driving the vehicle When starting often times the reverse camera will not work for up to 30 seconds Incorrect mileage range – I charged the vehicle to full with a range of 400 plus mile showing – I drove to Columbus Ohio – 70 miles aways at posted speed limits, with no aggressive acceleration, no additional weight (just me at 180 lbs) and when I reached Columbus I showed a range of 230 miles remaining and when I returned home I was under 100 miles remaining. Recap – range of 437 miles to start, traveled 141 miles, and had 89 miles remaining. The primary reason I purchased the Lucid over other EV manufacturers, was the range. Completely misleading and the car is now used only for local trips/in-town trips.

This is an owner complaint filed with NHTSA (ODI #11509247). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11509247. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.