Vehicle
2019 LINCOLN NAVIGATOR
Manufacturer
Ford Motor Company
Components
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Dates
Incident: 02/28/2023
Filed: 03/04/2023
Owner complaint summary
could not get the lincoln way app to work, took vehicle to mark Mcclarty Lincoln dealership and was told the tcu (the unit that controls the communications in the car) needed to be replaced and the cost including parts and labor is $1181, concerned that vehicle won't report critical information as is intended to maintain safety of vehicle.
This is an owner complaint filed with NHTSA (ODI #11510106). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
Official record ID (ODI): 11510106. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.