Vehicle
2023 BMW X5
Manufacturer
BMW of North America, LLC
Components
ELECTRICAL SYSTEM
Dates
Incident: 03/09/2023
Filed: 03/14/2023
Owner complaint summary
I bought my 2023 BMW X5 brand new on 1/9/23- was driving through West Pam Beach on the way home from vacation and spilled a little water on my console. I immediately got a message on the dash that there was something wrong with the drive train. It then said not to turn off the car as it may not start again. Luckily I was 1.5 miles away from a BMW dealer and took it there where they said the water most likely seeped into the electrical compartment. After diagnostics were done, that was found to be the case and I was told I needed a new part but eventually was told that the part was 5 weeks out so they would take it out and dry it off and see if that works-which it did. My concern is that the electrical system is not protected at all. It sits under the shifter- right by the drink holders- and because I squeezed a water bottle and some water got onto the console it shut the car down. I believe this to be a safety issue. Once I got to the dealer the car would not shift into park.
Official record ID (ODI): 11511804. This page is the human-readable source link used across afterwarranty. The JSON record button above proxies NHTSA's public API so verification works in every browser.