NHTSA complaint #11511813

Owner complaint summary

While driving my car on the open highway, I noticed that the steering wheel became somewhat sticky and resistant. This started in September of 2022 and the problem has become increasingly worse. The steering wheel requires excessive force to turn at speeds above 40mph, making micro-adjustments to the steering very difficult and causes oversteering. If there is a bend in the road and I turn the steering wheel, it sticks when trying to straighten the wheel out. It requires additional force to break the sticking point and get the car straightened back out. The safety concern is related to the straightening back out, in some cases it takes considerable effort and requires control to not over power into crossing the line of the lane. I also have concerns of a lock up and causing an accident that could harm me as well as others. Currently, I am not driving my new car due to the fear of an accident. There are zero warnings appears when this happens, so there is no way to prepare for it. I have contacted my local Honda dealership as well as America Honda (corporate office) to complain about this issue. The dealership informed me that the steering rack needs to be replaced. Honda is not able to provide an ETA on the part, nor are they willing to provide a loaner car. Honda told us that we could pick the car back up and continue to drive it until it is repaired. Honda is not concerned about the danger to customers. Migliaccio & Rathod LLP is pulling info together to file a class action lawsuit since this issue is happening to so many Honda Civic owners. It should not take someone dying for Honda to resolve this issue with no expense to the customer. We are currently making payments on a new Honda that my son is scared to drive. https://lemonexpert.com/vehicle-bulletins/2022-honda-civic-steering-system-defects/. https://classlawdc.com/2022/12/08/2022-honda-civic-steering-defect/ https://www.carproblemzoo.com/honda/civic/2022/steering-problems.php