Verified government source

NHTSA complaint #11513325

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 DODGE CHARGER

Manufacturer

Chrysler (FCA US, LLC)

Components

POWER TRAIN,AIR BAGS,WHEELS

Dates

Incident: 02/02/2022
Filed: 03/22/2023

Owner complaint summary

Driving home from work when my vehicle lost control, when trying to steer my steering wheel straight the rear end of my vehicle locked up and ended up in a guard rail , there was nothing in the road or any pedestrian or other cars I have no idea what caused my car to lock up but I don’t know what caused my car to lock up I know when my sales guys first go over my car he didn’t fully mention everything to me I saw my tires pressure at 50 psi in all days didn’t know if that was normal because my car was shipped so I know the dealership is suppose to inspect vehicle to make sure everything is correct to manufacturer specs when vehicle was towed to certificate shop for body and mechanic repairs car sat there 8 months plus when I got the car it was not driving the same and reading a message on the screen service sifter unavailable ever since then my vehicle is unsafe to drive my car now locks up when I do a turn like it get stuck in a gear and when cruising vehicle chocks/hesitated to drive like it was to get stuck in a lock mode . I took it to 2 dodge dealers more then 3 times and can’t duplicate concern and throwing random parts at my car and I’m telling them it’s not the problem also they gave me poor customer service and wish I never bought a car from them .

Crash reported
This is an owner complaint filed with NHTSA (ODI #11513325). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11513325. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.