Verified government source

NHTSA complaint #11514206

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

SERVICE BRAKES

Dates

Incident: 10/26/2022
Filed: 03/28/2023

Owner complaint summary

I have a 2022 Buick Enclave Avenir. I purchased the car Dec 2021. I received a low pressure indicator October 26, 2022 in which I had the tire repaired. The brakes started grinding in December of 2022. I took it to the local dealership several times and have called to report the issue as well. On one visit the brake pads were repaired because of a bulletin received from GM. A few days after the replacement, the brakes are still grinding. (see attached documents) I called the dealership again and was told, I assure you that you are not the only one. There are at least 4-5 other customers in my area having the same issue and there is nothing the dealership can do until they receive instructions from GM. What can be done about this? I am concerned with this issue and would like to see it resolved or get a replacement. I have not received a follow up call regarding this issue from the local dealership or GM. My family is important to me and I am not comfortable continuing to own this vehicle without a resolve.

This is an owner complaint filed with NHTSA (ODI #11514206). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11514206. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.