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NHTSA complaint #11515346

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 MITSUBISHI OUTLANDER

Manufacturer

Mitsubishi Motors North America, Inc.

Components

ELECTRICAL SYSTEM

Dates

Incident: 03/31/2023
Filed: 04/04/2023

Owner complaint summary

In any instance where the electronic shifter does not have power, vehicle cannot be placed into neutral manually to be pushed to safety. Vehicle shuts down, immobile, in place with no warning. I was in drive for approximately 30 minutes. I put the vehicle in park, then in reverse to back out of a parking space. The car was never turned off. When I went to put the vehicle into drive, the entire car lost power. There was no warning. The car was completely immobilized perpendicular to traffic. Because the shifter is entirely electronic, any time the vehicle loses power (battery, alternator, electrical issues, chip processor problem) the car cannot be placed into neutral and there is no manual override. The battery power failed with no warnings

This is an owner complaint filed with NHTSA (ODI #11515346). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11515346)Back to reports

Official record ID (ODI): 11515346. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.