NHTSA complaint #11517116

Owner complaint summary

The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving from a complete stop, the vehicle failed to exceed 10 MPH. The battery warning light illuminated, and the vehicle went into LIMP Mode. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the vehicle operated as needed. The contact was able to drive to his destination; however, the vehicle later failed to restart. The vehicle was jumpstarted and taken to the dealer, where it was diagnosed but no issues were found; however, the failure reoccurred. The vehicle was taken back to the dealer, where the battery was replaced; however, upon replacing the battery, the vehicle remained in LIMP Mode with the Forward Collision Avoidance system being inoperable. Additionally, several unknown warning lights were illuminated. The manufacturer was notified of the failure and a tech support was assigned to provide remote assistance to the dealer in diagnosing the vehicle; however, the tech support was unable to duplicate the failure. The contact stated that the vehicle had been at the dealer for 71 consecutive days. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 38,249.