Verified government source

NHTSA complaint #11520686

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 RIVIAN R1T

Manufacturer

Rivian Automotive, LLC

Components

STEERING

Dates

Incident: 04/23/2023
Filed: 05/05/2023

Owner complaint summary

The inner left tie rod in my truck bent and then completely snapped while I was backing out of my driveway. The tie rods are available for inspection. I was unable to steer the vehicle after the tie rod broke, and the vehicle was unable to reverse or move forward. I could've crashed on the side of the road had I gone at higher speeds. The problem has not been reproduced, but has been confirmed at the Rivian service center. The vehicle and components have been inspected by a Rivian service technician. There were no warning lamps, messages, or symptoms prior to the failure. They first appeared after I attempted to back out of my driveway at a very low speed (less than 5mph).

This is an owner complaint filed with NHTSA (ODI #11520686). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11520686. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.