Verified government source

NHTSA complaint #11521731

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 RAM 1500

Manufacturer

Chrysler (FCA US, LLC)

Components

POWER TRAIN,ENGINE

Dates

Incident: 04/26/2023
Filed: 05/12/2023

Owner complaint summary

My vehicle is a 2020 Ram/1500 BIG HORN/LONESTAR (with 5.7L HEMI - V8) My VIN is - [XXX] The Engine system failed/malfunctioned while driving on the highway. (It is currently available for inspection upon request.) I will however be taking the vehicle in for an engine rebuild and reinstall on or around May 30th, 2023. My safety and the safety of others was put great risk when my engine sputtered and vehicle rapidly slowed down on the freeway, during rush hour traffic; nearly causing rear end collision. Check Engine warning lamp came on and started flashing at the time of the failure, this was first time it happened. My vehicle was diagnosed from a mechanic/technician at Milosch's Palace Chrysler Dodge Jeep Ram in Lake Orion, Michigan. The technician said that the engine failed due to issue with Cylinder #7 and will need to be replaced - at a cost of nearly $11,000. I did find a licensed repair facility that will do a complete engine removal, overhaul and rebuild including a 24 Month Warranty. According to the gentleman at the repair facility, this is a common issue, and they are on working rotation, repairing 12-15 HEMI Engines at any time due to this common failure. 5.7L HEMI Valve Train issues have been documented over and over; this is a known issue for many years. There have been several cases where HEMI engine owners have filed lawsuits against automobile manufacturer, alleging defects or performance issues with their engines. In some cases, these lawsuits have been successful in securing damages for the owners. I could provide you with some general examples. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

This is an owner complaint filed with NHTSA (ODI #11521731). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11521731. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.