NHTSA complaint #11521739

Owner complaint summary

Vehicle purchased 1/2020. Nov 2020 car had issues with the center screen going black. Had to pull over several times and to restart the car to get it to come back on. The round start button was flashing red when the vehicle was off, also the auto brake light has come on several times and there is no obstruction anywhere. Brought to dealer and they did a software update. mileage was 12,936. 5/16/22 Dead battery twice. Had AAA come to jump the vehicle. Took to local dealer mileage 29,641 battery test failed. replace battery under warranty. Had to leave the car all afternoon. 2/27/23 Car ran for 20 min, Went to move it 2 hrs later battery was dead. Had AAA come and jump it to get it to the dealer. It was going to snow for the rest of the day and we needed to get the car moved in the carport to get to our snow blower. Service closed at 5 pm. They said I could bring it and leave it in the lot for the next day. I brought it myself the next day after driving the car for an hr and starting it several times in the night. battery replaced under extended warranty plan. mileage 31,396 Was told by dealer to keep a charger on it if it was not going to be driven for more than a day. Seems to be some kind of electrical problem drawing the power down. Two batteries on a SUV with this mileage is not normal.