NHTSA complaint #11522549

Owner complaint summary

I am filing a complaint regarding the quality of cars manufactured by Toyota, which I believe poses a risk to drivers' lives. I recently bought a new 2023 Toyota Camry LE AWD from a dealer in Kansas Throughout my life, I have driven numerous cars, but I have never felt as unsafe and fearful as each time I drive this car and feel I don't know whether I will be able to return home safely or not. This situation has led me to believe that Toyota prioritizes profit over people's safety. Here are all the issues I have encountered: ISSUE 1: Vehicle Stability 1. The primary issue I am encountering is the car's tendency to skid when driving above 60 mph, despite keeping the VSC turned on at all times. It becomes challenging to maintain a straight path as the vehicle tends to slip. 2. Through my research on Google, I discovered that Toyota has issued numerous recalls for 2022 models due to VSC/ESC software glitches.I am uncertain whether the problems with my car are a result of a VSC/ESC software glitch or if there is a fault with the any other mechanical system. ISSUE 2: Very High WIND Noise 1. When driving above 40 mph, I experience excessive wind noise inside the car, which creates the sensation of a severe windstorm. This noise is quite loud while driving and causing a feeling of fear and it will damage my ear if I drive with high wind noise for long time. ISSUE 3 : Fraudulent Dealer 1. After facing above mentioned two issues, I took the car to the same dealer but instead of conducting a thorough diagnosis, a technician simply drove the car locally for a few minutes and hastily concluded that "everything is fine." ISSUE 4 : TOYTA IS NOT RESPONDING I have sent 3 emails to the CEO of Toyota-US and Toyota Japan. However, I have not received any replies from either of them. This lack of response from top-level executives suggests that either Toyota is aware of the problems but wants to hide them, or they are unwilling to take responsibility for the safety of their cars.