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NHTSA complaint #11523612

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

VISIBILITY/WIPER

Dates

Incident: 05/23/2023
Filed: 05/24/2023

Owner complaint summary

Stopped on the road, the rear window exploded with a very loud boom. I pulled over and talked to the driver behind me who also pulled over and asked if he saw anything, he said no, only heard the boom. We looked in the back of the car and no projectile or foreign object. I moved to a nearby parking lot and pushed as much of the broken glass into the car as I could so it wouldn't fall off on the road. There were no cracks or defects identifiable before hand. The car was clean and any issues would have been visible. There was no warning of the explosion. I have brought the car in to the dealer, Fletcher Jones in Chicago.

This is an owner complaint filed with NHTSA (ODI #11523612). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11523612)Back to reports

Official record ID (ODI): 11523612. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.