NHTSA complaint #11523619

Owner complaint summary

The contact owned a 2019 Toyota Camry. The contact stated that while his son was driving approximately 56 mph, the accelerator pedal was released but the vehicle continued forward. The brake pedal was applied but it failed to respond and stop the vehicle. The driver attempted to avoid other vehicles and drove into a tree line. There were no warning lights illuminated. The air bags did not deploy. A police report was filed. There were no reported fires. The driver sustained injuries that consisted of swollen ribs, a bruised and swollen shin, leg, and damage to his feet. Medical attention was provided at the local hospital. The passenger seated in an unknown rear seat sustained unknown injuries but did not seek medical attention. The vehicle was towed to a towing center in Orlando, Florida. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact called an independent mechanic. The manufacturer was contacted, who provided a case number but no additional assistance was provided. The approximate failure mileage was approximately 53,000. The vehicle was deemed a total loss.