Verified government source

NHTSA complaint #11523714

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 BMW X5

Manufacturer

BMW of North America, LLC

Components

STEERING,ELECTRICAL SYSTEM,ENGINE

Dates

Incident: 05/23/2023
Filed: 05/24/2023

Owner complaint summary

The car had been preconditioned and driven within 45 minutes of my starting a route to the gym, all surface streets/neighborhood. I was in electric mode. I came to a stop at an intersection and when the light turned green, I pulled into the intersection to turn left and the car stalled. No power, no power steering. I put it in park and tried to restart in sport (ICE) mode and nothing happenned. After a few tries it did start to limp and I cleared the intersection and pulled over. I was still unable to restart in sport mode, and kept getting red screens, or blank screens. After a few minutes, the car was able to start as if everything was normal, and I continued to drive. It was a very dangerous situation, and there were no further warnings or alerts. I was able to drive it home and to the dealership where it is now.

Official record ID (ODI): 11523714. This page is the human-readable source link used across afterwarranty. The JSON record button above proxies NHTSA's public API so verification works in every browser.