Verified government source

NHTSA complaint #11524134

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 SUBARU OUTBACK

Manufacturer

Subaru of America, Inc.

Components

VISIBILITY/WIPER

Dates

Incident: 05/27/2023
Filed: 05/27/2023

Owner complaint summary

The moon roof shattered. Have not even had the vehicle two days yet. It was fine yesterday (5/26/2023). Went out this afternoon (5/27/2023) and found the moon roof completely shattered and fractured. There is a hole near the rear center and fractures covering the entire moon roof window. We had not even operated the moon roof. This vehicle has less than 100 miles on it. Called the dealership and was told to call my insurance company because I could not prove it was caused by a defect.

This is an owner complaint filed with NHTSA (ODI #11524134). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11524134. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.