Verified government source

NHTSA complaint #11524520

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 PORSCHE MACAN

Manufacturer

Porsche Cars North America, Inc.

Components

SERVICE BRAKES

Dates

Incident: 03/30/2023
Filed: 05/30/2023

Owner complaint summary

The contact owns a 2020 Porsche Macan. The contact stated while driving 35 MPH and depressing on the brake pedal, the vehicle started shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the issue was due to wear and tear on the rotors and brake pads. The vehicle was not repaired. The manufacturer was contacted and stated the brakes and rotors were not under warranty. The failure mileage was 20,000. The VIN was not available.

This is an owner complaint filed with NHTSA (ODI #11524520). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11524520. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.