NHTSA complaint #11527188

Owner complaint summary

The contact owns a 2020 Nissan Rogue. The contact stated while driving at various speeds, the contact heard an abnormal sound. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the front driver’s and passenger’s side strut bearing assembly needed to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the local dealer and had the front driver’s and passenger’s side strut bearing assembly replaced a second time. The contact experienced the failure a third time. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.