Verified government source

NHTSA complaint #11527442

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 INFINITI QX60

Manufacturer

Nissan North America, Inc.

Components

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Dates

Incident: 06/16/2023
Filed: 06/16/2023

Owner complaint summary

there are multiple issues with the aforementioned vehicle and I have brought it to the dealership multiple times, but they stated that although Infiniti is aware of the issues they do not have a fix. When it rains out the locking mechanism fails on the vehicle and I am locked out of the vehicle. In addition to that, on multiple occasions, I place the car in park when I come to a stop and the vehicle does not stay in park. It goes back into drive. There is an overheating issue with the wireless charging pad. The charging pad is not charging the cell phone, but it is producing heat to the degree that it causes the iPhone to overheat and shut down . The Bluetooth system is a complete failure. During the middle of a drive when you are utilizing the navigation system the system completely shuts down. It is inoperable. This happens with Apple CarPlay specifically and it renders the system completely useless. this is a serious safety issue

This is an owner complaint filed with NHTSA (ODI #11527442). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11527442. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.