Vehicle
2021 HYUNDAI TUCSON
Manufacturer
Hyundai Motor America
Components
STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Dates
Incident: 06/09/2023
Filed: 06/19/2023
Owner complaint summary
I've had numerous issues with my vehicle, including power steering, brakes, loss of power, and more. On a few occasions, I started my vehicle and put it into drive, only to find that the power steering hadn't disengaged. This led to near collisions, such as almost hitting another vehicle while backing out of a parking spot and nearly running into a wall. I've reported these issues to Hyundai multiple times, but the dealership can't reproduce the problem, despite having recordings of the incidents. I've also experienced delayed release of the electronic e-brake and it feeling like it hadn't fully disengaged. In a recent event, with passengers in the car, the e-brake auto-engaged while driving downhill, bringing the vehicle to a halt. I had to manually disengage it and restart the vehicle to resume normal operation. I contacted Hyundai customer service again, but I'm still waiting for a formal response. Other symptoms include loss of power during acceleration, engine starting issues, stuttering, and occasional burning smell from the brakes. Despite my efforts, Hyundai hasn't provided any solutions to these problems. I drive with multiple passengers in my vehicle all the time, including children and have major concerns regarding any of these issues happening, let alone while I am driving at higher speeds or with someone else driving my vehicle.
Official record ID (ODI): 11527673. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.