NHTSA complaint #11528802

Owner complaint summary

Catastrophic failure of a brand new 2023 Genesis GV 70 on 6/6/23. The GV70 was purchased on 4/29/23 with 22 miles. It was not driven between 5/12/23 and 5/26/23 while I was out of the country. On the evening on 6/6/23 as I was merging onto the northbound lanes of the Baltimore Washington Parkway from I-295 DC, the vehicle violently shook, burning smell, and then shut off completely, including the steering column. I was able to partially drift to a right shoulder with the driver side of the vehicle still in a lane of traffic. I called the U.S. Park Police for assistance crawled over to the passenger side and put my seatbelt on in case the vehicle was hit. The USPS arrived and immediately blocked a lane of traffic and called Maryland DOT for further assistance because of the hazardous situation. Could not be towed because it would not stay in neutral. It then with no one in it started on its own, smoke coming out of exhaust and burning smell. I contacted manufacturer 6/6/23. To date, Genesis has not been able to tell me the cause of the catastrophic failure or has been able to fix the problem. I was put in a terrifying and dangerous situation.