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NHTSA complaint #11529388

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 MITSUBISHI OUTLANDER

Manufacturer

Mitsubishi Motors North America, Inc.

Components

UNKNOWN OR OTHER

Dates

Incident: 06/27/2023
Filed: 06/28/2023

Owner complaint summary

ON TWO SEPARATE OCCASIONS, I HAVE HAD THE FRONT DRIVER'S DOOR WINDOW GLASS AND THE FRONT PASSENGER DOOR WINDOW GLASS CRACK ON INTERSTATE 40. THIS HAS BEEN WHILE EXITING THE BRIDGE EASTBOUND AT THE EXIT FOR INTERSTATE 74 TO HIGH POINT. THERE IS AN ODD BUMP EXITING THE BRIDGE IN THE LEFTHAND LANE. IN BOTH INSTANCES, THE GLASS HAS HAD TO BE REPLACED. SAFELITE AUTO GLASS HAS STATED THAT THE GLASS APPEARS TO BE INFERIOR IN NATURE AND SHOULD NOT CRACK. THE VEHICLE HAS LESS THAN 5,000 MILES ON IT SO DOESN'T HAVE ANY UNNECESSARY WEAR AND TEAR.

This is an owner complaint filed with NHTSA (ODI #11529388). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11529388)Back to reports

Official record ID (ODI): 11529388. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.