NHTSA complaint #11532825

Owner complaint summary

The speedclips which hold the Map Light in place are formed incorrectly. The interior teeth that retain the Map Light's molded retention tabs are bent too aggressively. Over time, in both our 2017 Rogue and 2019 Rogue, road vibrations caused the teeth to gnaw entirely through the plastic. This causes the Map Light to fall down and "deploy" suddenly into the driver's field of vision. When the map light falls, it not only startles the driver, it obstructs approximately 40-50% of the windshield. Nissan considers this a "cosmetic" issue and thus, it is not covered under ANY Nissan extended warranty. The cost to have it replaced with another part that will STILL fail in the exact same manner is over $1,200. This is a SERIOUS life safety issue since it is likely to fall at high speeds when the car naturally vibrates the most. It happened in 100% of the Rogues we have owned and always at highway speeds. It was repaired under the 3/36K factory warranty on our 2017, but now Nissan claims that it is a "cosmetic" and not covered under our "best you can get" Nissan extended warranty. Eventually, it will cause a serious accident and possibly death of both vehicle occupants and others on the road.