afterwarranty
/
InsightsSubmit report

Verified government source

NHTSA complaint #11533671

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

ELECTRICAL SYSTEM,ENGINE

Dates

Incident: 07/21/2023
Filed: 07/21/2023

Owner complaint summary

We purchased a certified pre-owned Acura MDX 2020 in Feb of this year. In four separate instances, after the auto engine idle feature is on, the car stalls out and shuts off. Two of the four times this has happened on a highway causing extreme stress. When I lift my foot of the brake to start moving, the car shifts into park and I get a message that I need to start the car before I can move the car back into Drive. I have to keep pumping the breaks and pushing the on button multiple times before the car will restart. This is extremely dangerous, especially with our two little girls in the car. When trying to restart the car, a red battery light will show up on the screen very briefly but goes away. After the car is successfully started, there are no battery warnings. In normal situations, the car starts with no issues. We have a service appointment tomorrow to have this checked by Acura.

This is an owner complaint filed with NHTSA (ODI #11533671). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11533671)Back to reports

Official record ID (ODI): 11533671. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.