NHTSA complaint #11534620

Owner complaint summary

The contact owns a 2023 Kia Telluride. The contact stated while driving 30 MPH, a warning chime sounded with the check forward safety system, check rear cross traffic safety system, check blind spot safety system, and the AWD safety system messages displayed. The contact restarted the vehicle and the vehicle resumed normal operation. Several days later the failure returned, and the contact called and made the dealer aware of the failure. The contact was informed that pests might have entered the vehicle and the contact was advised to have the vehicle cleaned. The contact stated while driving 70 MPH, the vehicle shut off as the previous warning messages displayed. Additionally, the engine off message was displayed. The contact pulled off to the shoulder of the highway and restarted the vehicle; however, the failure persisted after the vehicle was restarted. The manufacturer was notified of the failure and the contact was referred to a dealer. The contact took the vehicle to a local dealer where a code reader determined that there was a defect with the front radar. The failure persisted and the vehicle was taken to Auto Express Kia (9090 Peach St, Waterford, PA 16441). The dealer was unable to diagnose the failure and the vehicle remained with the dealer. The vehicle was not repaired. The failure mileage was approximately 9,000.