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NHTSA complaint #11534799

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

UNKNOWN OR OTHER

Dates

Incident: 06/28/2023
Filed: 07/27/2023

Owner complaint summary

On June 28, 2023 I was driving my 2020 Lincoln Navigator Black Label and pull over due to smoke coming out from under my car. I turned the car off and went to open up the hook and seen black smoking pouring out of my car. I immediately called 911 and reported my car on fire. My car burned to the ground and Lincoln says there was not recalls. I have loss a significant amount of money on this car that I purchased only 1 year & 3 months ago and my insurance company is only paying me what the most current sales are. I hope something can be done since other Navigators has been recalled due to fires. I would greatly appreciate hearing your thoughts. Thank You, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Crash reportedFire reported
This is an owner complaint filed with NHTSA (ODI #11534799). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11534799)Back to reports

Official record ID (ODI): 11534799. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.