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NHTSA complaint #11535463

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MERCEDES-BENZ AMG GLE43

Manufacturer

Mercedes-Benz USA, LLC

Components

POWER TRAIN

Dates

Incident: 06/06/2022
Filed: 07/31/2023

Owner complaint summary

The contact owns a 2019 Mercedes-Benz GLE. The contact stated while driving at 30 MPH when the contact struck a pothole the contact felt the vehicle jumps and moves side to side without any warning. The vehicle was taken dealer for diagnosis but no failure was found. On another occasion, while driving 30 MPH and the failure reoccurred causing the contact to lose control of the vehicle and drive into a ditch causing major damages to the vehicle. The air bags deploy. A police report was filed. The contact suffered injuries to the right shoulder but did not seek medical attention. The vehicle was deemed totally loss. The manufacturer was contacted but did not provide any assistance. The failure mileage was 16,000.

Crash reported1 injuries reported
This is an owner complaint filed with NHTSA (ODI #11535463). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11535463)Back to reports

Official record ID (ODI): 11535463. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.