NHTSA complaint #11535510

Owner complaint summary

The contact called on behalf of his girlfriend who owned a 2021 Hyundai Tucson. The contact stated while driving 5 MPH in the driveway, there was steam coming out from under the hood. There was no warning light illuminated. The contact parked the vehicle. The contact stated that as he opened the hood, flames came out. The contact's girlfriend also saw flames coming out of the A/C vents. The contact closed the hood and assisted his girlfriend and his pet in exiting the vehicle. The contact stated that his girlfriend slipped and fell while exiting the vehicle. The contact's girlfriend sustained back pain and the contact sustained a flash burn. There was no further information provided. The contact stated that the entire vehicle caught on fire. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. No police report was filed. The insurance company technician determined that the fire originated from the engine compartment. The vehicle was totaled by the insurance company and remained in the contats driveway. The dealer was not notified of the failure. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 25,000.