Verified government source

NHTSA complaint #11537165

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

POWER TRAIN

Dates

Incident: 07/01/2021
Filed: 08/08/2023

Owner complaint summary

The contact owns a 2019 Lincoln Navigator. The contact stated that the vehicle would jerk upon depression of the accelerator pedal while driving at various speeds or after coming to a complete stop. An unknown transmission message was displayed on the instrument panel after the failure. The contact took the vehicle to the dealer where transmission fluid was added; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.

This is an owner complaint filed with NHTSA (ODI #11537165). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11537165. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.