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NHTSA complaint #11538183

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 BMW X5

Manufacturer

BMW of North America, LLC

Components

FORWARD COLLISION AVOIDANCE

Dates

Incident: 04/07/2022
Filed: 08/13/2023

Owner complaint summary

2022 BMW X5 Adaptive Cruise Control (a very expensive option) will not reliably stop or accelerate your BMW. It is dangerous and unsafe and should be eliminated until it will brake safely. I have a video that I was unable to upload. This system if left to stop your vehicle will crash a occupants into a stopped vehicle. Always brakes to late. Scares all occupants. Not safe to use in traffic, not safe on the highway, it’s not safe, period. How is BMW permitted to sell an advanced cruise control system, that is to safely stop and accelerate a bmw if it doesn’t? If it can’t stop a vehicle autonomously with a driver actively engaged, what distinguishes this from standard cruise control that requires a driver to be fully engaged. In 2022, and since 2000, this is not advanced cutting edge technology. DONT BY A BMW, THEY DONT CARE IF THEY ARE SELLING A DANGEROUS SYSTEM. I WOULD NOT USE THIS SYSTEM IF IT WAS FREE. Brakes have to work 100% of the time. Anything less when it comes to braking your vehicle is VERY DANGEROUS.

This is an owner complaint filed with NHTSA (ODI #11538183). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11538183)Back to reports

Official record ID (ODI): 11538183. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.