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NHTSA complaint #11538971

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

ENGINE

Dates

Incident: 08/01/2023
Filed: 08/16/2023

Owner complaint summary

Cam phasers have started to fail. Vehicle has been meticulously maintained and well taken care of. Ford even did the recall with a reprogram to supposedly fix the issue back in 2022. We always change the oil between 5,000 and 6,000 miles.

This is an owner complaint filed with NHTSA (ODI #11538971). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11538971)Back to reports

Official record ID (ODI): 11538971. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.