Verified government source

NHTSA complaint #11541389

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

ENGINE

Dates

Incident: 08/27/2023
Filed: 08/29/2023

Owner complaint summary

The contact owns a 2023 Buick Enclave. The contact stated that the vehicle was purchased brand new in May. The contact stated while driving 35 MPH, the message "Oil Needed" was displayed. The contact stated that she drove to her destination and then drove back to the residence. The vehicle was towed to the dealer to be diagnosed. The vehicle was not diagnosed nor repaired. The contact believed that the vehicle had experienced abnormal oil consumption. The manufacturer was not notified of the failure. The failure mileage was approximately 1,663.

This is an owner complaint filed with NHTSA (ODI #11541389). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11541389. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.