Verified government source

NHTSA complaint #11544433

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 TOYOTA COROLLA

Manufacturer

Toyota Motor Corporation

Components

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,WHEELS

Dates

Incident: 11/18/2022
Filed: 09/13/2023

Owner complaint summary

I am making a complaint about my 2021 corolla SE because I am constantly running into issues that cost and are not my fault as to why these issues have come about. I bought my car in March 2021, in May 2021 my car hit a bump in the highway and cracked my rim and bust my tire. Luckily I have alloy and tire coverage so I did not have to come out of my pocket. Next, my two front tires are constantly wearing down on the inside of the tread making the wires be exposed and causing me to have a blow out or needing to replace my tires at least 4 to 5 times since I have had my car. My car only has 71,000 on it to need that many tires replaced. I go and get my car serviced where I purchased my car at the toyota dealer so If I needed and alignment or tires rotated they would have let me know that and the only time I was informed I needed an alignment was when I got all new tires. Then, in November of 2022 my front lighting sytem when completely out ( signals lights, blinkers, brake lights, etc. I went to get it checked on and the dealer made me feel as if I had an entire electrical issue going on with my car and I would have to pay $160 x2 in order for them to just figure out what was wrong with my practically new vehicle. They came back and explained it was only a fuse and the fuse is $5 but still attempted to charge me for diagnostics. After this encounter I had to be ugly just to not come out of pocket for a large sum. At that visit there was an "engine malfunction" light on as well that they did not mend and continues to blink to this date. Prior to my last servicing appointment last week my entire radio system went out ( backup camera, radio, gps system, bluetooth). I was told at the dealer that I would have to pay $160 for them to diagnose my issue and and then pay for the repair. I asked my service manager if there were any recalls on my car for these issues and he stated no but as for the 2022-2023 models there are recalls. I need help with this.

This is an owner complaint filed with NHTSA (ODI #11544433). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11544433. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.