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NHTSA complaint #11544976

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 TESLA MODEL 3

Manufacturer

Tesla, Inc.

Components

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Dates

Incident: 09/16/2023
Filed: 09/16/2023

Owner complaint summary

The car is plagued by "phantom braking." It occurs when I am on the freeway - the car suddenly brakes and/or decelerates. (Sometimes it is a sudden braking and sometimes the cruise control just turns off.) This is very unsafe - I am fortunate that it has occurred when there is no car close behind me. I feel it happen and put my foot on the accelerator as soon as I can. It's happened as many as 3-4 times during a long (@500 miles) drive, and other times only once. It occurs in various kinds of weather and I have never been able to figure out why it happens. It has happened when there are no cars in front of or next to my car. I believe this problem has been reported many times before. I do not know what system or part is responsible for this. I have had the car since 2019 and this has been happening as long as I can remember. I have never received any kind of a warning or signal that the car would brake. NOTE: B/c the problem is ongoing, I did not put in an approximate date below.

This is an owner complaint filed with NHTSA (ODI #11544976). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11544976)Back to reports

Official record ID (ODI): 11544976. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.