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NHTSA complaint #11545155

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 DODGE DURANGO1

Manufacturer

Chrysler (FCA US, LLC)

Components

ELECTRICAL SYSTEM,ENGINE

Dates

Incident: 09/14/2023
Filed: 09/18/2023

Owner complaint summary

The contact leased a 2023 Dodge Durango. The contact stated while driving 25-30 MPH with his children in the rear seats, the vehicle lost electrical power and stopped abruptly. There was no warning light illuminated. The vehicle failed to restart, and the doors were locked. The contact was able to manually lift the door latch lifter pin and exited the vehicle with his children. The vehicle was towed to the dealer, where it was diagnosed that the C10 power wiring through the PDC was loose. The dealer informed the contact that the failure was a manufacturing defect. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,000.

This is an owner complaint filed with NHTSA (ODI #11545155). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11545155)Back to reports

Official record ID (ODI): 11545155. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.