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NHTSA complaint #11545576

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 CADILLAC LYRIQ

Manufacturer

General Motors, LLC

Components

UNKNOWN OR OTHER

Dates

Incident: 09/19/2023
Filed: 09/20/2023

Owner complaint summary

Rear view camera system display (360 surround) was completely inoperative. Rear view camera display did not appear on IP display when vehicle was shifted into reverse, nor did it appear when the "camera" app was selected from the center display. No warning messages present; OnStar remote code read indicated no codes. Danger is to others behind the vehicle, particularly children in blind spot. Problem persisted over several trips until I disconnected and reconnected the vehicle's 12 volt battery, and now everything is working correctly. Did not take vehicle to dealer now that everything is working; suspect software issue cleared by "vehicle reboot"

This is an owner complaint filed with NHTSA (ODI #11545576). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11545576)Back to reports

Official record ID (ODI): 11545576. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.