Verified government source

NHTSA complaint #11545761

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 BMW X5

Manufacturer

BMW of North America, LLC

Components

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

Dates

Incident: 09/17/2023
Filed: 09/21/2023

Owner complaint summary

Good Morning, I was driving down the road at around 60 mph in my car. Abruptly my car had simultaneous warning lights about 12 of them. More importantly, I lost my power steering and brake by wire putting all of our lives at risk. The speedometer , air bags, restraint systems all failed and went out. The car wouldn't turn off on the side of the road and after about 5 minutes I was able to get it off and called BmW assist for a tow. Since it was night and raining I and waiting for a tow truck was dangerous I attempted to restart my car and get successfully got it to the nearest exit. All the warning lights were off. About 15 minutes later on the limp home the same thing happened with all the fault codes so my family decided to Uber home. I took the car to BMW Rockville and they did diagnostics and we're not able to replicate the problem. They returned my car back to me the same day with no repairs. I'm concerned. There was no indication or warning lights before the electrical failure. It was completely out of the blue.

This is an owner complaint filed with NHTSA (ODI #11545761). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11545761. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.