Verified government source

NHTSA complaint #11546572

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 MAZDA CX-5

Manufacturer

Mazda Motor Corp.

Components

SERVICE BRAKES

Dates

Incident: 09/02/2023
Filed: 09/26/2023

Owner complaint summary

On Septmber 2, 2023 the car had been on a 4 hour road trip. I came into the driveway, left the car running in Park with the brakes on (listening to music while I cleaned the car out) it was idylling for about 5 minutes. I went to the drivers side door, which was open and reached in to turn the car off using the start/stop button. Before I could turn the car off, it started backing up and the door ran over me. The car was definitely in Park and the Brake was on. There was no reason for the parking brake to disengage.

1 injuries reported
This is an owner complaint filed with NHTSA (ODI #11546572). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11546572. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.