NHTSA complaint #11546846

Owner complaint summary

The contact owned a 2021 BMW X5. The contact stated that while sitting in the vehicle and with the vehicle running, it suddenly accelerated on its own. As a result, the vehicle jolted into traffic and collided first with a bicyclist before continuing on to collide with the rear of another vehicle. The bicyclist sustained minor injuries. A pedestrian later reported that they were also struck by the vehicle, but the contact stated that she was skeptical of the validity of their claim. The air bags did deploy. A police report was filed, and injuries were reported. The driver and passenger were both treated on scene by EMS and later evaluated at an area hospital for injuries resulting from air bag deployment. The bicyclist and a pedestrian were both treated at an area hospital for unknown injuries. No warning lights were illuminated. The vehicle was towed to a tow yard and declared a total loss. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 36,000.