NHTSA complaint #11547513

Owner complaint summary

After leaving my neighborhood, my car stopped working while I was turning. Everything went black, and I was unable to turn my hazards on and had to exit the vehicle using the emergency lever to open the door. The car was towed to Tesla. It had to be forced onto the tow truck, as you can only shift the gear to neutral if the car is on. We asked Tesla what the problem was in the service chat, and they said "Yes the rear drive inverter went out on it that goes to the rear drive unit." I have never heard of such a malfunction with Tesla. There was no warning to pull over. If this was on a highway or busy street, the car would have just died, which could have caused a major or fatal accident. This matter should be investigated promptly, as it is a major safety issue. There could have been a fatality if this had happened on a busy highway with speeding cars. When I say it stopped working without warning, I truly mean it. I was unable to turn on my emergency lights. The Tesla was totally unresponsive. I am truly scared to drive the car again, even if it gets repaired. The car only has around 20k+ miles. This should never have happened, and Tesla failed to give me a warning before the major malfunction occurred. Truthfully, I do not know if I will ever drive my Tesla again. I no longer trust the vehicle.