Verified government source

NHTSA complaint #11547758

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 MAZDA CX-5

Manufacturer

Mazda Motor Corp.

Components

VEHICLE SPEED CONTROL,SERVICE BRAKES

Dates

Incident: 09/26/2023
Filed: 10/02/2023

Owner complaint summary

At 2:00 on a clear afternoon I was slowly coasting into a right hand turn into a parking space, and lightly tapping the brake to finalize the stop, when the car accelerated HARD forward over a curb and a sidewalk into the brick wall of a building. Airbag was deployed. My injuries were a nasty wrist contusion and bloody gashes where the airbag "door" deployed and I also had complete seatbelt brusing on my throat, chest and across my abdomen. This after traveling a mere 7-8 feet. At the time I was very shaken up and incredulous that such a thing could have happened logically, and conceded that perhaps I had made a mistake somehow. As I settled down later I became dubious, especially when I got behind the wheel of my rental car and 100% when I sat in my actual car at the wrecking yard. I am crystal clear I was depressing just the brake. Even if I had accidentally hit the accelerator instead of the brake (I did not) it would not have accelerated to the degree that it did. I am now scared of my car and am just hoping it is declared totaled by my insurance so I don't have to drive it again - any car but that one.

Crash reported1 injuries reported
This is an owner complaint filed with NHTSA (ODI #11547758). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11547758. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.