NHTSA complaint #11549108

Owner complaint summary

Subject: Urgent Safety Concerns: 2019 Toyota Camry XSE ABS Brake System/ ABS Actuator Issue Description: In late July, while on the freeway, I faced an alarming situation with six brake system malfunction indicator lights. After briefly turning off and restarting the engine, the warning lights cleared. 6 Warning Lights: LDA Malfunction, Pre-Collision System Malfunction, Lower Braking Power, Antilock Brake System Malfunction, Parking Brake Malfunction, and Secondary Collision Brake System Malfunction. Timeline: Around 38,900 miles, during an August 19th maintenance appointment, the technician identified error code C1300, indicating an ABS skid control ECU malfunction and advised dealer contact. In September, during my first visit to the dealer for this issue, despite mentioning C1300, the dealer recommended a battery replacement, which didn't resolve the issue. 2nd Visit to Dealer Service Center: Toyota dealer service detected code C1300 and recommended replacing the ABS Actuator for an estimated cost of $2,009.41. However, this may not guarantee issue resolution, requiring further diagnostics due to potential concurrent unknown factors. C1300 Code: The ABS skid control ECU outputs this DTC if malfunction are found in the circuit inside the ECU by self-diagnosis. Manufacturing Defect: I strongly believe that this malfunction in the ABS skid control ECU is a manufacturing defect. It's rare for a newer, low-mileage vehicle to experience such a critical issue. Safety Implications: This malfunction poses life-threatening hazards, including loss of anti-lock braking, extended braking distances, reduced steering control, decreased stability, increased risk in adverse conditions, and traction control issues. Repetitive Contact with Toyota Headquarters: Despite multiple attempts, Toyota hasn't accepted responsibility. Request for Immediate Attention: I urge the NHTSA to investigate this ABS system malfunction and ensure Toyota's accountability for customer safety.