NHTSA complaint #11549340

Owner complaint summary

The contact owns a 2020 Porsche Taycan. The contact stated that while driving at an undisclosed speed, the vehicle lost electrical power and stalled. The contact stated that he was able to veer to the side of the road. The contact was able to restart the vehicle; however, the failure recurred while driving. The contact stated that while making a right turn, the instrument cluster became inoperable. The contact was able to reboot the vehicle and the instrument cluster became operable. An unknown message was displayed. The service warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the battery had failed and needed to be replaced. The vehicle remained at the dealer for additional diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and offered to partially cover the repair. The manufacturer referred the contact to the dealer. The failure mileage was approximately 10,482.