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NHTSA complaint #11551104

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

ENGINE

Dates

Incident: 10/14/2023
Filed: 10/20/2023

Owner complaint summary

2020 Acura MDX, bought this in February of 2021. Issue with the auto-idle completely turning off the engine, when you pull up to a red light or stop sign and the engine goes into Auto-idle, then go into neutral, sometimes showing the battery sign. The car is completely disabled, have to shut off the engine and restart. This happened about 3 times, the last time was with my 2 young children in the car and people honking at me!!!!! Brought it into Acura, when said it was battery issure and replaced the battery in Sept. 2022. August 2023, brought it in for 2 recalls, once was for the idle engine, they service person said the issue was fixed. October 2023, by car did not restart from auto-idle (AGAIN TWICE in less than a week), brought it in again, they said they couldn't find anything wrong with it! Just got my car back, called Acura headquarter, made a complaint!

This is an owner complaint filed with NHTSA (ODI #11551104). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11551104)Back to reports

Official record ID (ODI): 11551104. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.