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NHTSA complaint #11551486

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 TOYOTA CAMRY

Manufacturer

Toyota Motor Corporation

Components

EXTERIOR LIGHTING

Dates

Incident: 10/15/2023
Filed: 10/23/2023

Owner complaint summary

The passenger side headlight is retaining moisture. Upon further inspection the retaining clips have pulled away and cracked. This causes the headlight to flicker from the moisture inside. Brought the vehicle into Clearwater Toyota in Clearwater, FL and warranty repair was refused with the service manager stating that I was in an accident. I wasn't. Was not repaired by dealer. Opened a claim with Insurance company. Body shop states that it appears to be a manufacturer issue as the screw securing the retaining clip is pushing through the plastic causing it to break.

This is an owner complaint filed with NHTSA (ODI #11551486). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11551486)Back to reports

Official record ID (ODI): 11551486. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.