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NHTSA complaint #11553256

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

SEAT BELTS

Dates

Incident: 10/31/2023
Filed: 11/02/2023

Owner complaint summary

The contact owns a 2019 Buick Enclave. The contact stated while attempting to buckle the seat belt however, the seat belt failed to lock securely in the buckle. The contact inspected the buckle and became aware that an internal part of the buckle had detached, preventing the seat belt from being latched securely. The contact called the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 43,000.

This is an owner complaint filed with NHTSA (ODI #11553256). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11553256)Back to reports

Official record ID (ODI): 11553256. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.