Verified government source

NHTSA complaint #11553418

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MITSUBISHI ECLIPSE CROSS

Manufacturer

Mitsubishi Motors North America, Inc.

Components

ENGINE

Dates

Incident: 08/01/2023
Filed: 11/03/2023

Owner complaint summary

know every motor is different and many resources have different stats, The engine in my 2019 Eclipse Cross has excessive oil consumption. The engine is consuming approximately 2.5-quarts (2.3-liters) of oil in approximately 2,500 to 3,000-miles (4,000 to 4,828-kilometers). The vehicle is approximately 4-years old and less than 50,000-miles. Using the best mileage in Mitsubishi's favor and an average of 30 mpg (my car computer has my average mileage higher) the oil consumption rate is at 0.6% for the engine. Ibut the common accepted stat for passenger car oil consumption is 0.05% for new motors. Mitsubishi's motor is consuming 12-times what is considered normal for a motor. This is a well documented problem on the internet, with repairs already required in Australia. Mitsubishi will not contact me (or the Dealer Service Center) back regarding this issue.

This is an owner complaint filed with NHTSA (ODI #11553418). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11553418. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.